Terms & Conditions

Please sign the bottom of the entry form once you have read our terms and conditions to give us permission to act in the best interest of your cat/s

Food and Diet

We stock high quality dry food and a wide selection wet foods to suit most tastes. We will be providing biscuits in the morning and wet food at night, unless otherwise specified by owner. 

If there are special dietary requirements we are happy for you to provide this.


All prices are GST inclusive.

Balance is to be paid at time of collection, unless otherwise arranged.

Maximum of 2 cats per unit

For larger families or long term stays please contact us for a quote. Long term stays over 21 days require 50% deposit to be paid at time of arrival and the remaining balance to be paid at time of collection.

You can pay by cash, eftpos or cheque, but no credit cards.

We also offer a pick up/drop off service, which must be prearranged. The cost of this service will be added to the final balance. If your cat is being transported by anyone from Miss Lily’s Cattery, we take no responsibility for any injury caused to your cat in the event that our vehicle is involved in an accident.


We will be posting photos of each cat that comes through our cattery periodically on our website. If you would like a better quality photo of your cat, please email us and we will send you a copy of the photo of your cat.


We are happy to administer any medication or injections required. Daily signed records will be kept to ensure all needs will be met. There will be no extra cost incurred for this service.


Please ensure your cat is up to date with their flea and worm treatment. Should the need arise to treat your cat for either of these you will incur a charge. 

A current vaccination certificate is essential and must be provided at time of arrival. And vaccination must have been completed no less than 10 days prior to boarding.

Please inform us of any recent illness or veterinary treatment your cat has received prior to arrival. We reserve the right to refuse admittance should we feel your cat could be a risk to other cats.

If the need should arise we will transport/contact a veterinarian at the owner’s expense and this must be paid for at the time of collection. If possible we will try to contact the owner or emergency contact before visiting the vet.

We have completed a pet first aid course to ensure the best treatment of your cat/s while in our care. In saying that, we are unable to take responsibility for any illness, injury whilst your pet is staying with us.

Abandoned Animals

If a cat is not claimed within 14 days of collection date and we cannot reach the owner/emergency contact then we reserve the right to make alternate arrangements for your pet. Cats cannot be released to anyone other than their owners without permission from the owner or emergency contact.